Accommodation Decisions
Once documentation is submitted, how do you decide what accommodations a student will receive? What works well in this process? What challenges have you observed?
Who is involved with the decision-making process? What input are they allowed to offer?
Can you describe an interactive process that your office goes through with students to make accommodation decisions?
How consistent are your decisions about accommodations across different cases? Is consistency essential, or are exceptions more important on a case by case basis? What makes consistency difficult?
What happens when a requested accommodation is outside what your team typically provides? How do you handle that?
Have you ever felt unsure about whether a particular accommodation was reasonable or possible at your institution? What did you do?
What systems or checklists (if any) help your staff make clear and equitable accommodation decisions?
How often does a student or faculty member disagree with the accommodations offered? What processes do you use if that happens?